Services

What we do

Our staff have acquired extensive knowledge, experience and expertise in executing advisory services in employee benefits, life insurance, banking, health and general insurance, and investments in Africa. We are uniquely placed to provide professional, tailor made and well-thought solutions for our clients.

Our services

Life Insurance Consulting

Our consultants provide a range of advisory services to the life insurance sector including:

Actuarial Valuations of Life Funds
Financial Soundness and Embedded Value Calculations
Capital and Risk Modeling
Product Development
Development of Marketing Material
Training of Staff on New Product
Strategy Consulting
IFRS Training

General and Health Care Insurance Consulting

Reserving: Estimating the reserves for the future claims of an insurance company.

Product Pricing: We provide assistance with the rating of major insurance risks including commercial and personal lines such as motor, household, in-hospital benefits for Medical Schemes and Property Catastrophe. Our involvement in personal lines insurance covers:

Premium rate reviews
Financial budgeting and business planning
Portfolio monitoring
Analysis of expenses
Outstanding claims reviews
Analysis of competitive position
Analysis of recent sales and customer retention trends
Capital management planning

Strategy Consulting: ACTSERV provides strategic advice to senior management and Boards of Medical Insurance Companies on a range of strategic issues.

Rating and Construction of Reinsurance Programs:

Cash Flow analysis:

Pension Fund Consulting

ACTSERV has a unique combination of skills, experience, and expertise in executing actuarial consulting projects for Pension Schemes and Provident Funds in diverse countries in Africa. The experience gained includes the following, inter alia:

Strategic advice on the design, benchmarking and implementation of retirement benefit schemes
Actuarial valuation of pension schemes and provident funds to comply with the requirements of the Retirements Benefits Act
Advice on scheme conversions
Actuarial reviews for defined contribution schemes and advice on interest allocation to members and formulating of reserve and interest allocation policies
Advice on optimal Funding and Investment Strategies
Advice on the pension aspects of corporate sales or purchases, mergers, and management buy-outs
Establishment and advice on industry-wide schemes
Individual and executive pension planning
Pension cost accounting
Advice and practical assistance on winding-up pension schemes
Support to in-house administration schemes

Investment Consulting

We provide assistance and guidance to empower Trustees of institutional funds such as retirement funds in the following ways:

Development of Investment Policies
Guidance on Asset Allocation
Advice on scheme conversions
Development of Key Performance Indicators
Independent Asset Consultancy
Investment research and analysis

Unitised Administration System

The Administration System is a dynamic software and a fully online web-based system, with an attaching mobile App, Wholly developed by ACTSERV, that allows seamless communication between the managers/ trustees of a pension scheme and its members. Key modules include

Membership Module
Contributions Module
Interest Module
Statements Module
Settings Module
Partners Module – (Agents Module)
Interest Module
Permissions Module

Post Retirement Medical Consulting

We have gained industry expertise in the provision of consultancy services for the development and implementation of a Post Retirement Health Cover in the following areas:

Strategic advice on the design, bench-marking and implementation of post-retirement medical benefit schemes
Advisory on the technical and administrative requirements
Actuarial valuation of post-retirement medical schemes
Advice on optimal Funding and Investment Strategies
Review of the legislative framework in Kenya
Establishment and advice on industry-wide post-retirement medical schemes.

Management Consulting

IT Services

We have recently played a significant role in the design and deployment of Management Information Systems (“MIS”), especially in the following areas::

Enterprise Risk Management

We have recently played a significant role in the design and deployment of Management Information Systems (“MIS”), especially in the following areas:

location

Actuarial Services (EA) Ltd,

26th Floor, UAP Old Mutual Tower,

Upper Hill Road, Upper Hill Nairobi Kenya.

P. O. Box 10472 – 00100, Nairobi GPO Kenya.