ACTSERV is committed to protecting your privacy.
Data We Collect
We collect and process your information with your knowledge and consent in various ways and includes but is not limited to:
The information that is collected includes:
Why We Collect Your Data
We are collecting your information for a lawful basis and the following reasons:
Personal data shall only be collected for specified, explicit and legitimate purpose and shall not be further processed in a manner that is incompatible with those purposes.
You may be asked to opt in or give any other form of consent before receiving marketing messages from us.
You may ask us to stop sending you marketing messages at any time by writing to us at firstname.lastname@example.org or logging on to our website, www.actserv.co.ke and adjusting your marketing preferences, or by following the optout links on any marketing message sent to you.
We may store some information using “cookies” on your computer when you visit our website. They collect and store information about how you use our website, and may record your use of the website. The personal data we collect through these technologies will also be used to provide you with better service and experience when browsing, for analytics and to manage your session.
For more information about cookies and how we use them, please see our Cookies Policy on our website www.actserv.co.ke.
Retention of Information
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for. This includes for the purpose of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may maintain your personal data for a longer period, in the event of a complaint, or if we reasonably believe there is a possibility of litigation with regard to our relationship with you.
So as to determine the suitable retention period for personal data, we consider the amount, nature and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure of your data, the purposes for which we process your data and whether we can achieve those purposes through other means. We also consider the need to comply with our internal policy and the applicable regulatory, tax, accounting or other requirements.
Disclosure of Information and Third-Party Providers.
Disclosure of information will be in accordance with applicable law and regulations. We will not release information to any person that is acting beyond their legal mandate.
Information may be disclosed to:
They will be bound to maintain appropriate levels of security and confidentiality, to process personal information only as instructed by ACTSERV, and to follow the same obligations we follow.
We may need to transfer your personal information outside the Republic of Kenya to provide a particular product or service.
Where we send your information outside Kenya, we will ensure that your information is appropriately protected and is based on the legal and regulatory standards of the applicable Data Protection Laws.
Your legal rights in relation to personal data
You have certain rights under law in respect to the personal information we hold about you. In particular, you have a legal right to:
If you would like to exercise any of your rights above, contact us at email@example.com
Safeguarding and Securing the Data ACTSERV is committed to securing your data and keeping it confidential. We have put in place technical and organisational measures to ensure the integrity of your data and to prevent theft, unauthorized access, and unauthorised disclosure. Such measures include requiring confidentiality from our employees and any other person who handles personal data and information technology security measures such as access controls and firewalls.
Data Protection Officer,
1113 Kayahwe Rd, Off Galana Rd, Kilimani.
P. O. Box 10472 – 00100,
+254 111 037 100
+254 20 271 74 03 || +254 20 271 00 28
+254 708 710 028 || +254 785 710 028
Statement Effective Date
We reserve the right to change this policy at any given time, of which it will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.
This Privacy Notice was last updated on November 2023.